Privacy Policy
Your data is your data. This page explains what we collect, why, and your choices.
Effective date: 12/10/2025
1. Information we collect
We collect information that you provide directly to us, including account details (name, email), property and lease information you enter, and files you choose to upload. We also collect basic usage and device data to help improve reliability and performance.
2. How we use information
We use your information to provide and improve Llama Lodge: enabling login, saving your settings, processing uploads, supporting messaging, and maintaining security. We may use de‑identified, aggregated data to understand general product usage.
3. How we share information
We do not sell your personal information. We share data with trusted service providers only as needed to operate the product (for example, storage, authentication, payments) and require they protect it and use it solely on our behalf. We may disclose information to comply with the law or protect our rights.
4. Data security
We take reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, but we work to keep your data safe and review controls periodically.
5. Data retention
We keep information for as long as needed to provide the service and for legitimate business or legal purposes. You can request deletion of your account data; certain records may be retained where required by law.
6. Your choices
- Access and update your account information within the app.
- Request data export or deletion by emailing support@llamalodge.com.
- Manage email communications via unsubscribe links where available.
7. Third‑party services
When you use integrated services (for example, payments or file storage), their privacy practices apply in addition to ours. We encourage you to review those policies.
8. Changes to this policy
We may update this policy from time to time. If changes are material, we’ll provide a prominent notice (for example, in‑app or by email).
9. Contact
If you have questions about this policy or your data, contact us at support@llamalodge.com.